How to Order a Collaborative Robot: A Step-by-Step Guide

Collaborative robots

If you’ve recognized the benefits of collaborative robots and have decided to integrate them into your business, the next crucial step is to order the right robot for your specific needs. Ordering a collaborative robot involves several considerations, from selecting the appropriate model to finalizing the purchase. In this article, we will provide you with a step-by-step guide on how to order a collaborative robot, ensuring a smooth and successful implementation of this advanced automation technology.

Step 1: Assess Your Requirements

Before placing an order for a collaborative robot, it is essential to assess your specific requirements and objectives. Consider factors such as the tasks you want the robot to perform, the required payload and reach capacities, and any special features or functionalities you may need. Determine the workspace and safety requirements, as well as any customization or integration needs for seamless operation within your existing workflow.

Step 2: Research Collaborative Robot Manufacturers

Conduct thorough research on collaborative robot manufacturers to identify reputable and reliable companies that offer products suitable for your needs. Explore their product portfolios, paying attention to the models that align with your requirements. Consider factors such as brand reputation, customer reviews, after-sales support, and warranty policies.

Step 3: Contact Manufacturers or Authorized Distributors

Once you have shortlisted a few collaborative robot manufacturers or authorized distributors, contact them to discuss your specific requirements in detail. Engage in conversations to gain a deeper understanding of their products, technical specifications, pricing, and delivery times. Seek clarification on any doubts or queries you may have regarding the ordering process or the robots themselves.

Step 4: Request a Demonstration or Trial

If possible, request a demonstration or trial of the collaborative robot model you are interested in. This will allow you to witness its performance firsthand and evaluate its compatibility with your intended applications. A demonstration or trial can provide valuable insights into the robot’s capabilities, ease of use, and overall suitability for your business.

Step 5: Obtain Detailed Quotations

Once you have identified the collaborative robot model that meets your requirements, request detailed quotations from the manufacturer or authorized distributor. The quotation should include the cost of the robot, any additional accessories or peripherals, and any customization or integration services if needed. Review the quotation thoroughly, ensuring that all necessary components and services are included and that there are no hidden costs.

Step 6: Finalize the Purchase

After evaluating the quotations and considering all the relevant factors, you are ready to finalize the purchase. Contact the manufacturer or authorized distributor to confirm your order and discuss the payment terms and conditions. Ensure that you understand the warranty coverage, delivery schedule, and any additional support or training services included with the purchase.

Step 7: Prepare for Installation and Training

As you await the delivery of your collaborative robot, take proactive steps to prepare for its installation and training. Allocate an appropriate workspace, ensuring that it meets the safety requirements and provides sufficient room for the robot to operate efficiently. Identify personnel who will receive training on operating and programming the robot and make necessary arrangements for training sessions.

Step 8: Receive Delivery and Installation

Upon the arrival of your collaborative robot, inspect the package for any signs of damage during transit. If any issues are detected, promptly contact the manufacturer or authorized distributor. Follow the installation instructions provided by the manufacturer, ensuring that the robot is securely set up and all necessary connections are made. Perform any initial configuration or calibration as instructed.

Step 9: Training and Commissioning

Once the collaborative robot is installed, proceed with the training sessions for your designated personnel. Ensure that they receive comprehensive training on the robot’s operation, programming, and safety protocols. Familiarize yourself and your team with the robot’s user interface and software tools. Conduct thorough testing and commissioning to ensure that the robot is performing as expected and integrated seamlessly into your workflow.

Step 10: Ongoing Support and Maintenance

Maintain regular communication with the manufacturer or authorized distributor to address any technical issues or concerns that may arise. Follow the recommended maintenance schedule and procedures to ensure the optimal performance and longevity of your collaborative robot. Stay informed about software updates or new features released by the manufacturer to maximize the capabilities of your robot over time.


Ordering a collaborative robot involves a systematic approach to ensure that you select the right robot for your business and set the stage for a successful implementation. By following this step-by-step guide, you can navigate the ordering process with confidence, making informed decisions based on your specific requirements. Collaborative robots have the potential to transform your industrial processes, and by ordering the right robot, you are paving the way for increased productivity, efficiency, and competitiveness in your industry.

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